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Customer Service For Dummies®

Customer Service For Dummies® Paperback - 1999 - 2nd Edition

by Bailey, Keith

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Details

  • Title Customer Service For Dummies®
  • Author Bailey, Keith
  • Binding Paperback
  • Edition number 2nd
  • Edition 2
  • Condition New
  • Pages 456
  • Volumes 1
  • Language ENG
  • Publisher For Dummies, Somerset, New Jersey, U.S.A.
  • Date 1999-09
  • Illustrated Yes
  • Bookseller's Inventory # GOR010503808
  • ISBN 9780764552090 / 0764552090
  • Weight 1.49 lbs (0.68 kg)
  • Dimensions 9.24 x 7.38 x 1.01 in (23.47 x 18.75 x 2.57 cm)
  • Library of Congress Catalog Number 99065975
  • Dewey Decimal Code 658.812

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About the author

Karen Leland and Keith Bailey are cofounders of Sterling Consulting Group, an international consulting firm specializing in quality service consulting and training. Clients include Oracle, IBM, Avis, and Lucent.