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Fish: A Proven Way to Boost Morale and Improve Results Hardcover - 2000 - 1st Edition
by Harry Paul; Stephen C. Lundin; John Christensen; Ken Blanchard [Foreword]
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- Hardcover
- first
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Details
- Title Fish: A Proven Way to Boost Morale and Improve Results
- Author Harry Paul; Stephen C. Lundin; John Christensen; Ken Blanchard [Foreword]
- Binding Hardcover
- Edition number 1st
- Edition 1
- Condition New
- Pages 112
- Volumes 1
- Language ENG
- Publisher Hyperion, New York
- Date 2000-03-08
- Bookseller's Inventory # B1S2-113
- ISBN 9780786866021 / 0786866020
- Weight 0.55 lbs (0.25 kg)
- Dimensions 8.5 x 5.8 x 0.7 in (21.59 x 14.73 x 1.78 cm)
- Ages 18 to UP years
- Grade levels 13 - UP
- Library of Congress subjects Employee motivation, Customer services
- Library of Congress Catalog Number 99049306
- Dewey Decimal Code 658.812
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Summary
In this engrossing parable, a fictional manager is charged with the responsibility of turning a chronically unenthusiastic and unhelpful department into an effective team. Down the street from her office is Seattle's very real Pike Place Fish, a world famous market that is wildly successful thanks to its fun, bustling, joyful atmosphere and great customer service. By applying ingeniously simple lessons learned from Pike Place, our manager discovers how to energize those who report to her and effect an astonishing transformation in her workplace.
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