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What Customers Like About You
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What Customers Like About You Paperback - 2004

by David Freemantle

  • Used
  • very good
  • Paperback

Description

Nicholas Brealey Publishing, 2004. Standard. Paperback. Very Good. Outline:- David Freemantle turns conventional wisdom on its head as he asserts that with wide choice available in the marketplace, customers will tend to deal with companies whose staff appeal to them rather than mere products, services and prices.-> the publisher of this PAPERBACK book is Nicholas Brealey Publishing The date of this copy is 2004 booksalvation have grade it as Very Good and it will be shipped from our UK warehouse This book is from the Series. Shipping is Free for UK buyers and at a reasonable charge for buyer outside the UK
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Details

  • Title What Customers Like About You
  • Author David Freemantle
  • Binding Paperback
  • Edition Standard
  • Condition Used - Very Good
  • Pages 212
  • Volumes 1
  • Language ENG
  • Publisher Nicholas Brealey Publishing, Int.
  • Date 2004
  • Illustrated Yes
  • Bookseller's Inventory # 9781857882063AT3122
  • ISBN 9781857882063 / 1857882067
  • Weight 1.05 lbs (0.48 kg)
  • Dimensions 9.08 x 6.03 x 1.09 in (23.06 x 15.32 x 2.77 cm)
  • Library of Congress Catalog Number 98-30598
  • Dewey Decimal Code 658.812

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About the author

Dr. David Freemantle wrote his first book, the bestselling Superboss, in 1984 following a successful career on the board of a major airline. He founded his own consulting business, Superboss Ltd, based in the UK, which specializes in people management, motivation, customer service, and business planning. He spends much of his time running seminars around the world, has gained a reputation as a thought-provoking and stimulating speaker on the international lecture circuit, and is also the author of The Buzz and The Biz. Learn more at www.superboss.co.uk.